Noemi Jianna (Shine) Benitez

Customer Support & Virtual Assistant
Noemi Jianna (Shine) Benitez, armed with a degree in Library and Information Science, brings a wealth of experience across various domains.

Noemi Jianna (Shine) Benitez, armed with a degree in Library and Information Science, brings a wealth of experience across various domains. With a background in human resources, customer service, escalation management, client relations, training and development, and process management, she is adept at bringing order to business chaos through her management of systems and operations.

With LunchAssist, she offers support in email management, organization, and general assistance, freeing up other team members to excel in their core tasks.

Her transformative journey began with her first overseas trip in 2019, where she gained a fresh perspective on the world and her career. This led her to transition to a home-based work setup, prioritizing her presence in her children's lives. Embracing her strengths, she now dedicates her time to optimizing business processes and finds fulfillment in collaborating with diverse clients worldwide, particularly with meaningful organizations like LunchAssist. Based in the Philippines, she resides with her two growing boys, indulging in the occasional culinary adventure whenever time permits.

Certificates & Awards
  • Notion Essentials Certified
  • Six Sigma Yellow Belt
  • Client Management Essentials
  • Intelligent Insights Generation
Experience & Education
  • Systems and Operations Specialist (various clients)
  • Process Trainer, Accenture Inc
  • Call Conferencing Assistant, Verizon
  • Bachelor of Library and Information Science, University of the Philippines Diliman
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